For a change
Holland Electric is an established name in electrical engineering. The company grew rapidly, but behind the scenes, the process required a lot of manual work and personal follow-up. This took time and made scaling up difficult.
The brief
The question: how do we make the company ready for the future, with less dependence on separate operations and more overview and independence for customers and mechanics?
The approach
Together with the team, key steps and processes were redesigned. What was previously scattered across different tools and communication channels now comes together in one integrated ecosystem.
Core of the solution
- A central place for sales and project management
- A customer portal for quotations and planning
- An app for mechanics with planning, delivery and invoicing
- Smart automations supporting communication and payments
The result
Holland Electric now works with one system that brings everything together.
- Sales focus on advice and offers
- Customers can easily agree and schedule appointments
- Mechanics work independently on site
- Administration only handles exceptions
The company has become more scalable, efficient and customer-friendly, without the need for more people.
Why this is relevant for other construction companies
Many construction and installation companies recognise it: processes that run but require a lot of manual work and follow-up. Centralising and automating creates calm, overview and room for growth.